Showing posts with label Origin Broadband. Show all posts
Showing posts with label Origin Broadband. Show all posts

Wednesday, November 10, 2021

News: Rotherham broadband firm crashed with £38m in debts

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Investors in a failed Rotherham-based broadband firm were hoping to make a return with a five-year expansion strategy, instead it called in administrators after Origin Broadband burnt through half a million pounds a month.

Rothbiz reported last month that Origin Broadband had become part of TalkTalk following a sale out of administration.

Launching in 2011, Origin developed its own infrastructure and hosted the sixth largest broadband network in the UK. Supplying phone and internet services to businesses and homes across the UK (with around 80,000 customers), it switched between premises in Rotherham town centre and in Manvers.

Gareth Harris and Jamie Miller of RSM Restructuring Advisory were appointed as joint administrators on September 24 2021.

The administrators have recently published an update on their proposals which details how the company struggled with issues with "customer churn, low average revenue per user and bad debts leading to a contraction in customer base."

London-based Faro Capital, a private equity investment company, acquired Origin in 2018 and invested around £25m to date since its original investment, which inlcuded around £4m of legacy liabilities through placing the company through a Company Voluntary Arrangement (CVA).

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Faro's investment was to used to boost the customer base from 20,000 to 80,000 and fund ongoing losses.

The administrator's report states that management had identified that the company should be at a break even point with a customer base of 85,000 but administrators highlighted that this was unrealistic when putting together information to go out to potential investors.

The report adds that Faro was hoping for investment via debt funds and were optomistic of the five-year expansion strategy based on growing the customer base at material cost to generate a significant return. However administrators said that "they were becoming increasingly concerned about the company's finacial performance (in particular the level of cash consumption)."

Indeed, during the period May to July 2021, the company consumed cash of £500,000 per month from a customer base of 80,000, indicating that the company was much further away from the break even point. Administrators said that this was due to "dissapointing customer retention" which led to spending on replacement customers. Faro then concluded that it could not continue funding the current business and a sale was pursued.

22 bidders looked at buying Origin and eventually three parties competed to secure the assets. A deal was struck for Origin's customers, and around 100 staff, to move over to TalkTalk, the UK's leading value for money consumer and B2B telecoms provider, which is based in Salford.

Faro was the company's secured creditor and were owed some £27m. The sale was agreed for £17.8m and meant that Faro can expect £17.6m as a result.

Vodafone was Origin's biggest unsecured creditor and has been left out of pocket for around £8m.

Images: Origin

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Wednesday, October 6, 2021

News: End of the line for Rotherham broadband firm

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Rotherham-based Origin Broadband has become part of TalkTalk following a sale after the telecoms business crashed into administration.

Launching in 2011, Origin developed its own infrastructure and hosted the sixth largest broadband network in the UK. Supplying phone and internet services to businesses and homes across the UK (with around 70,000 customers), it had premises in Rotherham town centre.

Gareth Harris and Jamie Miller of RSM Restructuring Advisory were appointed as joint administrators on September 24 2021.

A deal has been struck for Origin's customers, and around 100 staff, to move over to TalkTalk, the UK's leading value for money consumer and B2B telecoms provider, which is based in Salford.

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Originally based in Doncaster, Origin relocated with much fanfare to Manvers in Rotherham in 2018. Having posted a full year loss to March 31 2018 of £7m, funding of £6.75m was secured from investors during and after the financial year to return the business "to a positive net asset position combined with increased cash funds."

Hit by high costs and bad debts, directors were then forced to secure a Company Voluntary Arrangement (CVA) with its creditors in order to keep trading and the firm moved its address to the Old Town Hall in 2019.

Gareth Harris, RSM restructuring advisory partner and joint administrator, said: "In a very competitive market Origin had built a substantial customer base, which resulted in considerable interest in the business. It is therefore pleasing to announce the sale to a larger competitor ensuring continuity for Origin's customers and staff."

Last year, Origin directors established Consumer Choices Ltd at Manvers - a "comparison partner" for broadband and energy deals in the UK.

Origin Broadband website

Images: Origin

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Thursday, July 30, 2020

News: Rotherham broadband provider launching Origin TV

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A shared vision has seen Origin Broadband and Netgem join forces to offer Origin TV, a new multiscreen service.

The new product is designed to complement Origin Broadband's "customer first" model – offering a superb entertainment experience at a great price and as a genuine alternative to the traditional expensive broadband TV offerings.

Launching in 2011, Origin has developed its own infrastructure and now host the sixth largest broadband network in the UK. Supplying phone and internet services to businesses and homes across the UK, it is based in Rotherham town centre.

Origin TV combines a wealth of free live and On-demand content from public broadcasters, YouTube and YouTube Kids, genre based "go to" channels, along with premium sport content through Premier Sports, with access to Spanish and Italian top football matches exclusively from LaLiga and the Serie A.

No less than 150 games will broadcast live in HD and be included in the bundle price in the coming weeks as LaLiga, Serie A and the UK Premier League resume. Additionally, Origin customers can also use their Amazon Prime accounts to watch unlimited series and movies, sign up to Britbox, or even watch the latest cinema releases on Rakuten TV – all through one unique discovery and search experience, powered by Netgem TV.

Origin plans for further product and customer growth throughout 2021 with Origin TV being a key part of the growth strategy, offering customers more choice, better value and an upgraded service.

Netgem TV, whose service was named "Most Advanced TV service" at the 2019 Video Tech Awards, and who offers "the best 2020 Freeview Play set-top box in the UK" as awarded by Expert Review, was selected as the perfect partner to deliver Origin’s ambitious plans.

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Oliver Bryssau, CEO at Origin Broadband, said: "Origin has enjoyed double-digit growth in a highly competitive marketplace, and the low-cost yet high-quality and flexible television service provided by Netgem was the perfect tool to continue to drive that growth forwards.

"Netgem allows us to provide a genuine value broadband and video package alternative to the £50/m and upwards routinely charged by our competitors, and has allowed us to do so quickly and with very little capital exposure."

The Netgem TV service is designed for maximum consumer convenience, acting as a "one stop shop" for all their video content needs, whether that is free-to-air television, YouTube, or any one of the app-based premium services that can be accessed on a convenient and flexible month-to-month basis. As such it is a perfect fit for the agile altnets that are flourishing in the UK and Ireland and transforming the landscape of ultra-fast broadband provision.

Sylvain Thevenot, chief commercial and customer officer, at Netgem TV, said: "There was no better partner than Origin Broadband to introduce the next evolution of our TV service in the UK, offering greater choice at better value to the consumer and a fast launching solution to ISPs looking to add video to their services and expand their reach,” says

"The altnets are seeing great success in the currently challenging economy and we believe that adding flexible, high quality and value-conscious video services to their offering, as Origin Broadband has just done, will help continue to drive their growth forward and increase customer loyalty.”

Origin Broadband website

Images: Origin Broadband

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Friday, February 8, 2019

News: Origin Broadband moving on after CVA approval

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Origin Broadband seems to have relocated to Rotherham town centre from its Manvers base having secured a Company Voluntary Arrangement (CVA) with its creditors in order to keep trading.

Rothbiz reported in December that the internet company had been hit by high costs and bad debts as it tried to press ahead with ambitious growth plans.

Launching in 2011, Origin has developed its own infrastructure and now host the sixth largest broadband network in the UK. Supplying phone and internet services to businesses and homes across the UK, Origin aims to reach 250,000 customers by 2020.

As part of the growth plans, earlier in 2018, the firm moved from Doncaster to the 53,665 sq ft Unit 7 at Callflex Business Park, Manvers which the firm said "offers an even bigger opportunity for growth."

Now the firm has switched its address to the Old Town Hall in Rotherham town centre. It comes after a CVA was approved at the end of the year.

It is thought that the CVA has lead to a number of redundancies.

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Struggling companies can use a CVA to pay creditors over a fixed period. 75% approval from unsecured creditors is needed to complete a CVA which enables the company to continue trading.

Documents show that Origin Broadband creditors are owed a total of £4.48m and that 100% of creditors voted to accept the CVA.

By far the biggest creditor is BT plc, who were owed £3.68m. Other large creditors include media company Awin (£260,000) and Castan Ltd (£325,000) - the firm that progressed plans for housing within Building 7 on Callflex Business Park back in 2016.

A charge was filed in October relating to a loan facility between Origin and FCFM Group - the owners of The Old Town Hall.

Financial statements filed with Companies House show that Origin Broadband posted a full year loss to March 31 2018 of £7m but funding of £6.75m was secured from investors during and after the financial year to return the business "to a positive net asset position combined with increased cash funds."

The results added that the high growth experienced by the company saw significant up-front costs combined with overhead costs and prudent bad debt assumptions.

Work had been ongoing to secure venture capital and other investment.

Origin Broadband website

Images: Origin Broadband / Merryweathers

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Tuesday, December 11, 2018

News: Origin Broadband needs support of creditors and investors

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Origin Broadband has been hit by high costs and bad debts as it tries to press ahead with ambitious growth plans.

Reports claim that a Company Voluntary Arrangement (CVA) is being arranged with its creditors in order to keep the company trading, but redundancies are expected.

Launching in 2011, Origin has developed its own infrastructure and now host the sixth largest broadband network in the UK. Supplying phone and internet services to businesses and homes across the UK, Origin aims to reach 250,000 customers by 2020.

As part of the growth plans, earlier this year the firm moved from Doncaster to the 53,665 sq ft Unit 7 at Callflex Business Park, Manvers which the firm said offers an even bigger opportunity for growth.

Financial statements filed with Companies House show that the company posted a full year loss to March 31 2018 of £7m but funding of £6.75m was secured from investors during and after the financial year to return the business "to a positive net asset position combined with increased cash funds."

Enterprise Investment Scheme (EIS) and Venture Capital Trust (VCT) specialist, Calculus, first invested £3m in December 2016 and has gone on to invest a total of £6.5m into Origin Broadband.

Trade website, ISP Review, is reporting that Origin have appointed business recovery professionals, Chamberlain & Co, and that creditors have been informed over a proposed CVA. It added that Origin is also proposing to cut their staff count by approximately 42%.

Struggling companies can use a CVA to pay creditors over a fixed period. 75% approval from unsecured creditors is needed to complete a CVA which enables the company to continue trading.

Trade creditors were owed £4.8m at the end of the year to March 31 2018.

The company continues to undergo work to secure further funding to support "significant potential growth plans."

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The financial results state: "Origin Broadband saw significant growth in 2017/18, with 117% growth in revenue combined with 192% growth in customer numbers. Having established a residential customer base, the company spent the second half of 17/18 focused on system and process improvement to support future growth in the following financial year.

"The high growth experienced by the company has seen significant up-front costs combined with overhead costs and prudent bad debt assumptions leading to a full year loss to 31 March 2018 of £7.0m. During 2017/18 the company raised £3.5m investment from our institutional EIS investor, combined with a £3.25m raise in May 2018 that return us to a positive net asset position combined with increased cash funds. This final investment tranche was a combined investment between our incumbent EIS investor with a new VC based investor.

"The company is currently working with this new VC investor to provide significant capital funding against subscriber targets which will give the business headroom to operate in the longterm."

Directors have drawn up financial forecasts based on the new investment being delivered and scaled back plans based on no new investment. Signed off in September, the directors state that "they have a reasonable expectation that the company will have adequate resources to continue to operate for the foreseeable future."

But company auditors warn that: "On the basis that major suppliers and investors continue to support the company it can be considered a going concern and we have not seen anything to suggest that this is not the case.

"However should support from creditors end or continued support from investors fail to materialise, the company does not have the cash generative ability to continue trading in its current form."

Origin Broadband website

Images: Origin Broadband

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Friday, September 28, 2018

News: Origin has an appetite for fund-raising

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Rotherham-based Origin Broadband has raised over £2,200 in six months for their chosen charity, Ataxia UK.

Hosting the sixth largest broadband network in the UK, the fast-growing provider has attracted significant investment, allowing Origin to move its head office from two sites in Doncaster to a single, larger base in Manvers.

Ataxia UK is the leading national charity in the UK for people affected by any type of ataxia - an umbrella term for a group of neurological disorders that affect balance, coordination and speech.

Since the beginning of April, colleagues have raised money by starting their own tuck shop, hosting bake sales and running other events such as a Man V Food challenge and sweepstakes for the World Cup and Grand National.

Earlier in the year, everyone at Origin put their chosen charities to vote and Ataxia won their hearts. Helen Carling, head of marketing at Origin Broadband, has a daughter called Izzy who is 11 years old and suffers with Friedreich's Ataxia which is a genetic form of Ataxia. Origin's goal was to raise £1,200 to help fund a full-time junior researcher for a month, to help Izzy and other children who are living with this condition. Origin nearly doubled its target by raising over £2,200 for the cause.

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Steph Marley, communications manager at Ataxia UK said: "The £2,200 from our friends at Origin will not only allow us to fund a junior researcher for one month, getting us ever closer to finding a cure for ataxia, but will help run our helpline to help provide advice and information. We receive no government funding and our income mainly comes from people who donate and raise money, just like Origin have. We can't thank them enough for the time and energy they've given to raise money for Ataxia UK."

Oliver Bryssau, CEO of Origin, added: "I want to thank everyone at Origin for their generosity and their time raising money for Ataxia UK. It's been amazing to work with such a great charity who have helped support us during our fundraising."

Origin website
Ataxia UK website

Images: Origin

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Friday, August 3, 2018

News: Broadband boss back on the beat

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Robin Powner, a long-standing Origin Broadband customer from Doncaster, had a surprise visit from the firm's CEO Oliver Bryssau when he needed an engineer recently.

When the company started in the ISP world over seven years ago, the two founders Oliver and Henri used to set-up customer routers in their homes. with rapid expansion across the UK in the last few years, this isn't possible anymore because of an increasing customer base.

That's until Oliver heard about Robin, who was left without any internet after another company accidentally took over his connection.

Mac, one of Origin's team leaders in the customer service department knew he needed to get Robin and his wife back online. This is when Oliver heard about the situation Robin was in and decided to bring back one of our old traditions.

Oliver and Mac, armed with their tech knowledge and a bunch of flowers, went to Robin's home and got him back online in no time.

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Oliver Bryssau, CEO of Origin Broadband, said: "We pride ourselves on giving the best customer service. It's been great to get back on the road again and meet our customers. I'd like to thank Mr and Mrs Powner, for inviting us into their home. Origin has grown a lot over the last seven years, but our customers remain at the heart of everything we do."

Launching in 2011, Origin has developed its own infrastructure and now host the sixth largest broadband network in the UK. Supplying phone and internet services to businesses and homes across the UK, clients include Amazon – where Origin is the preferred provider for all new warehouse and corporate sites, NHS Sheffield and various UK universities.

The company's growth has attracted significant investment, allowing Origin to move its head office from two sites in Doncaster to a single, larger base in Rotherham.

Taking on the 53,665 sq ft Unit 7 at Callflex Business Park at Manvers, the firm believes that it offers an even bigger opportunity for growth. The building, which had been empty ever since it was built, has the capacity to seat up to 700 people across all three floors.

Origin Broadband website

Images: Origin Broadband

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Monday, June 11, 2018

News: Fast-growing Origin Broadband a Northern tech star

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Origin Broadband has been named in the top ten of an industry-compiled list of the North's 100 fastest growing tech companies.

The Northern Tech 100 is compiled by Tech Nation, an organisation which offers an expanding network of growth programmes, events, skills and data resources. The league table ranks the top 100 fastest-growing tech companies in the North, celebrating some of the region’s most exciting startups and scaleups.

Launching in 2011, Origin has developed its own infrastructure and now host the sixth largest broadband network in the UK. Supplying phone and internet services to businesses and homes across the UK, clients include Amazon – where Origin is the preferred provider for all new warehouse and corporate sites, NHS Sheffield and various UK universities.

Ranked at number seven in Northern Tech 100 league table with a growth rate of 103%, Origin aims to reach 250,000 customers by 2020.

The company's growth since its launch in 2011 has attracted significant investment, allowing Origin to move its head office from two sites in Doncaster to a single, larger base in Rotherham.

Taking on the 53,665 sq ft Unit 7 at Callflex Business Park at Manvers, the firm believes that it offers an even bigger opportunity for growth. The building, which had been empty ever since it was built, has the capacity to seat up to 700 people across all three floors.

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The firm, which had to contend with the closure of the publically funded Digital Region network in 2014, has raised finance to support growth plans from the likes of Finance Yorkshire and Calculus Capital.

Enterprise Investment Scheme (EIS) and Venture Capital Trust (VCT) specialist, Calculus, invested £3m in December 2016. With trading volumes at four times the level anticipated in the business plan that secured the initial funding, a further £2m was invested via Calculus with a new round of funding in August 2017.

The list is compiled as part of technology advisory and investment firm, GP Bullhound's Northern Tech Awards.

A spokesperson for Origin Broadband, said: "We are over the moon to be awarded 7th place out of 100 at this year's Northern Tech Awards. It's a fantastic achievement for everyone here to be recognised for all their hard work."

Recent data compiled by GP Bullhound showed that the 100 fastest growing technology companies in the North of England and Scotland generated £4.5bn in 2017.

Vicki Shiel, head of content and learning at Tech Nation, said: "We want to celebrate the growth of the sector in the North of England, challenge the perception that most tech startups are based in London, share insights from the companies that are blazing a trail, and openly discuss some of the challenges the sector faces."

Origin Broadband website
Tech Nation website

Images: Origin Broadband

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Monday, January 22, 2018

News: Origin Broadband dialing up conditions for growth with Rotherham move

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Origin Broadband has announced a £2.5m investment in new premises in Manvers, Rotherham as the company continues to compete with the top five players in the UK telecommunications market.

Launching in 2011, Origin has developed its own infrastructure and now host the sixth largest broadband network in the UK. Supplying phone and internet services to businesses and homes across the UK, clients include Amazon – where Origin is the preferred provider for all new warehouse and corporate sites, NHS Sheffield and various UK universities.

Origin aims to reach 250,000 customers by 2020.

Taking on the 53,665 sq ft Unit 7 at Callflex Business Park, the firm believes that it offers an even bigger opportunity for growth. The building, which has been empty ever since it was built, has the capacity to seat up to 700 people across all three floors.

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Oliver Bryssau, CEO of Origin Broadband (pictured third from left), said: "We are really excited about Origins' Head Office moving to Manvers. Doncaster has been a fantastic home for us, but our two current sites are no longer big enough to accommodate our future growth plans. Having both our Residential and Business divisions under one roof will help us share best practice across the whole of Origin.

"Trips have been put on for colleagues to visit the new building and everyone has been impressed with its size and the opportunity it provides for future growth."

The firm, which had to contend with the closure of the publically funded Digital Region network in 2014, has raised finance to support growth plans from the likes of Finance Yorkshire and Calculus Capital.

Enterprise Investment Scheme (EIS) and Venture Capital Trust (VCT) specialist, Calculus, invested £3m in December 2016. With trading volumes at four times the level anticipated in the business plan that secured the initial funding, a further £2m was invested via Calculus with a new round of funding in August 2017.

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Cllr. Denise Lelliott, Cabinet Member for Jobs and the Local Economy at Rotherham Council, said: "We would like to welcome Origin Broadband to Rotherham - with plans to create many hundreds of jobs over the coming years the company will make a huge contribution to our growing local economy here in the borough.

"Rotherham's flexible and skilled workforce is proving irresistible to service sector and manufacturing companies alike, and we look forward to building on the relationship between the Council and this exciting new investor in our borough as their new operation expands."

Last year Rothbiz reported on Rotherham Council approving a business rates incentive to a potential inward investor that could move into the Manvers area and create 1,000 new jobs.

With some redundancies recently reported, Origin said that 98% of current employees have confirmed they will be moving to the new site and that CV workshops will be offered to those who will have to look for work elsewhere.

Bryssau added: "We want to make the move as easy as possible for our colleagues. Exciting announcements have been made about contract changes; including shorter working hours and increased holiday allowances, with salaries remaining the same.

"The next phase for Origin is to continue our work on enhancing the customer experience. We set out to offer a better standard of broadband service nationwide and we will continue to do just this. Our values still remain the same, we will still offer industry leading prices and outstanding value for money, without ever outsourcing any of our operations overseas."

Oliver Bryssau and Henri Wust launched Origin Broadband in 2011 during their final year at the University of Hull after Oliver became frustrated with the "rubbish" network access he received from his supplier.

Origin Broadband website

Images: Origin Broadband

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