Thursday, August 25, 2011

News: Solaglas responds to riot hit retailers


Rotherham-based commercial glazing specialist Solaglas Installation, reported a surge in business following the recent riots across the country.

A sample survey on the effects of the riots was released this week, made up of British Retail Consortium (BRC) members responsible for a total of 27 per cent of UK retail sales. It showed that 899 stores were affected and lost over 7,500 hours of trading.

The Manvers company worked tirelessly to take on more than the equivalent of two weeks worth of new instructions in a 48 hour period.

Darren Dickinson, service director at Solaglas Installation, said: "Being a 24/7 operation 365 days a year, we have the systems in place to cope with the surge in demand for events of this nature ensuring we support our customers in a very professional manner.

"Being part of the Saint-Gobain group, we work closely with our sister companies such as Jewson. Jewson opened two branches for us on Sunday 7th in London, outside of normal working hours, enabling us to focus our efforts on deploying field engineers to affected sites without incurring delays and logistical challenges of gathering the required securing materials.

"Hundreds of our customers were affected by the riots and we are pleased we were able to deliver a swift, reliable service in what has been a very difficult time for them. It is testament to the systems we have in place to cope with unforeseen events and the hard work of our team that we were able to achieve this."

Solaglas delivered glass solutions following the riots to major retailers throughout the High Street including Costa Coffee, WH Smith, and communications giant Everything Everywhere (the merger between Orange and T-Mobile).

Solaglas website

Images: Solaglas


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