Tuesday, June 27, 2023

News: instantprint celebrates 1 millionth customer


Rotherham-based instantprint, the largest UK-based online printer, has identified its 1 millionth customer since being in business.

What started with university leavers in Newcastle in 2009, the business has grown massively since a move to Manvers.

The 1 millionth customer was identified as Electric Cycle Café, an artisan coffee and ebike specialist and to mark the occasion, instantprint founders Adam Carnell and James Kinsella printed their last order free of charge and hand-packed it at the massive 147,000 sq. ft. facility.

Placing 13 orders in the last two years, instantprint have successfully supported Electric Cycle Café’s marketing by printing a range of business cards, posters, and flyers for their shop. Their latest purchase of 500 350gsm silk business cards from the Yorkshire printer are currently being used as loyalty cards for customers visiting their shop.

When instantprint asked them how they felt about being their 1 millionth customer they shared - "We were very surprised that our tiny cafe had been picked out from such a mountainous market."

Electric Cycle Cafe are an independent shop, not part of a chain, that cares incredible amounts about the environment and the local businesses around them. instantprint shared that they love when they find customers who share their vision for a greener future.

Owner, Peter, also told instantprint that his top print tip for other businesses in this industry is to "use a printer that has a fast turnaround on their products! instantprint are fast, reliable, and reasonably priced! We’ve found this also applies to when you’re ordering larger quantities say 500 or 1,000 business cards, posters or leaflets, like we have in the past."

Starting with a simple goal in mind and recognising that creating print should be easier for small businesses, the founders made it their mantra and it’s still at the heart of everything they do today.

Delivering a wide range of new products, creating handy online services and features, investing in their factory, expanding their premises and launching a new sustainability strategy are just some of the things they’ve ticked off their list, but there’s say that there’s still plenty more to be done.

instantprint’s founders Adam and James are both incredibly invested in helping like-minded business reach their goals. From their Small Business Hub to hiring Account Managers to take care of customer accounts, their investment into instantprint has helped over 1 million small businesses boost their brand with print over the years. With over 5 million small businesses in the UK alone, that’s a whopping 1 in 5 choosing to print with instantprint.

Adam Carnell and James Kinsella, Founders of instantprint, said: "Celebrating our 1 millionth customer is such an exciting time for us here at instantprint. We both think back to when we first started out with just two members of staff in a tiny office in Newcastle. Now, we’re the UK’s largest online printer, fulfilling thousands of jobs each day. It’s such a monumental milestone for us and we couldn’t be prouder of our team and of course, our customers who have helped get us to this point. We can’t wait to share what the future holds for instantprint."

instantprint website

Images: instantprint


Anonymous,  June 27, 2023 at 2:46 PM  

Truly awful company to work for....the turnover of staff was staggering and the hip young management didn't have a clue how to manage anything.

Rothguy June 28, 2023 at 10:01 PM  

Heard exactly the same not great employers.

Anonymous,  June 29, 2023 at 10:50 AM  

I came here to post the same thing but two people have already beaten me to it.

Anonymous,  June 29, 2023 at 4:36 PM  

They insisted they'd changed from the company just getting rid of half the workforce at the beginning of covid....the problem was when they they lost the NHS ppe contract,the managers were clueless at what to do....so they made the job awful...a truly awful company to work for.

Anonymous,  June 30, 2023 at 4:17 PM  

I had an interview with them over 10 years ago early in my career. I was told I'd be expected to work until very late at night and weekends when it was busy, despite it being advertised as 9 to 5, and they told me it was always very busy. The wage was 12k a year with no mention of paid overtime. Needless to say I politely declined.

Anonymous,  June 30, 2023 at 4:22 PM  

The lads started from nothing apart from Adams dad and uncle owned Carnell motor group.....proper rags to riches story ffs

Jez June 30, 2023 at 5:48 PM  

For them maybe, but not for their workers by the sound of it

Jez July 1, 2023 at 6:31 AM  

Apologies, I didn't read your message properly, so didn't appreciate the irony. They don't seem to have picked up many management skills do they!

Anonymous,  July 1, 2023 at 6:32 AM  

They were paying £9.50 an hour and the shifts included 12 hour weekend night shifts terrible company ....oh but they had free fruit!

Anonymous,  July 1, 2023 at 1:51 PM  

Echo everything that's been said, was told when I started that I needed to be adaptable to change, they never mentioned it was because the management made that many mistakes.

Jez July 1, 2023 at 5:17 PM  

I think they may now be regretting their public celebrations.

Anonymous,  July 2, 2023 at 6:37 AM  

Same as all the other comments Pros= free fruit Cons= everything else, think I managed 3 months before I realised it was run by idiots.

Anonymous,  July 2, 2023 at 8:24 AM  

I doubt it, all Paul and Martyn care about is the end of year profit. Adam and James are just the face of the company the Carnell brothers are the money behind it.

Anonymous,  July 2, 2023 at 7:05 PM  

Worked here for a short period of time, if you don’t fit in with the cliques you are criticised on everything you do- expected to work a 72h week and then put overtime in. The machines are always broken and all the staff are miserable. Go talk to anyone on the shop floor and I can promise you they aren’t working there because they enjoy it, which is a massive contrast to what they try to tell you in the training. You are force fed lies to get you through the door, after that it’s do as much as you can and don’t worry about the quality.

Anonymous,  July 2, 2023 at 7:16 PM  

If you were desperate to find a job literally about to be homeless in millions of debti still wouldn’t recommend working here as a last resort. Long shifts with ridiculous schedules without the pay to match what they require of you this place is an early grave. Divides between the offices and warehouse floor and unreal expectations will certainly make you depressed working here AVOID AT ALL COSTS

Jez July 4, 2023 at 7:19 PM  

I hear that they have been nominated for an Employer of the Year award.

Anonymous,  July 5, 2023 at 7:51 PM  

Like most of the other comments spent 6 months there an hated the place awful company awful management steer clear.

Anonymous,  July 14, 2023 at 7:56 AM  

Training lol I'd forgot about Sean Jazz Hands.....2 days in a room with an ex Butlins red coat.

Supported by:
More news...

  © Blogger template Newspaper III by Ourblogtemplates.com 2008

Back to TOP