Tuesday, October 27, 2015

News: SoloProtect open new headquarters

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SoloProtect (formerly Connexion2), the company that uses innovative technology solutions and associated services to improve the safety and productivity of lone workers, has officially opened its new headquarters.

Moving from Dinnington in Rotherham to Tinsley in Sheffield, the growing firm has established an Alarm Receiving Centre (ARC) at the new HQ - Suzy Lamplugh House.

The firm was launched in 2003, backed by investors including the South Yorkshire Investment Fund, and has grown to around 60 staff. It developed and manufactures Identicom, which is now the UK's most widely deployed dedicated lone worker device.

The business was acquired by the US leading emergency communications company, Kings III of America, in 2013.

The new HQ is part of a planned expansion in the UK, combined with established lone worker operations in the USA and a burgeoning presence in mainland Europe.

Joining SoloProtect at the opening, were Clive Betts MP for Sheffield South East, Sir Keith Povey, President BSIA, and Rachel Griffin, Director of the Suzy Lamplugh Trust.

The day featured a range of industry presentations to guests, lunch and networking, plus a full guided tour of SoloProtect's brand new ARC facility.

Designed to look like a normal ID badge, the Identicom system allows lone workers to raise an alarm, make an emergency phone call or send a text message. It is part of the lone worker solution SoloProtect, which includes the device, 24/7 manned monitoring, SIM card, mobile network usage, training, inclusive billing and monthly reporting.

Once an alert has been raised this then goes through to an approved ARC where a dedicated member of the lone worker team can listen into and assess the situation, and escalate to police if necessary.

The ARC will begin handling SoloProtect customer "red alerts" from 2016 and will imminently be audited in order to be the first dedicated Lone Worker ARC to receive accreditation against BS 8591 and the European Standard EN 50518 (both standards relate to ARCs).

Craig Swallow, managing director of SoloProtect UK (pictured front, second left), said: "Our goal is to deliver the quickest response to our customers with the most qualified staff today and in the future."

The building is named after Suzy Lamplugh and SoloProtect's nominated charity is the Suzy Lamplugh Trust. Craig Swallow developed the idea for the Identicom after attending a Suzy Lamplugh Trust event about personal safety in 2002.

SoloProtect and the Suzy Lamplugh Trust officially announced a new strategic partnership in June 2015. This partnership sees SoloProtect give ongoing support to Suzy Lamplugh Trust part of the new building being made available to the trust to deliver safety training. The opening day also featured a prize draw in aid of the Trust, which managed to raise just under £300.

SoloProtect website

Images: SoloProtect

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