Friday, November 28, 2014

News: New directors for Parseq


Rotherham-headquartered business process and technology specialist, Parseq, has made two key appointments as it continues with its strategy to create a business with a £100m turnover in three years.

Based at Hellaby, Parseq specialises in mobile and online banking software and technology-led outsourcing services. It processes 25 million documents a year and the Hellaby facility provides BACS electronic fund transfers, remittance processing and voucher processing services to a number of high street banks.

Current head of marketing, Lian Chambers, has been appointed as marketing director and Louise Cope has joined as group human resources director.

Playing a vital role in the company's rebrand, Chambers' ten years of experience in the BPO sector was also critical for the integration of Parseq's newly acquired businesses, including 2Touch and Pure.

Lian Chambers, marketing director at Parseq (pictured, left), said: "This year Parseq has undergone a complete transformation. It's rebranded, acquired a raft of new businesses, grown our UK network to seven key locations and expanded our business streams and produce offerings. As a result our workforce has doubled in size and our investment in jobs creation continues well into 2015 and beyond. This rapid growth has seen my team work closer than ever before with our HR function to develop a comprehensive internal communications strategy which can be taken across the whole business.

"2015 is an exciting year for HR and marketing as we aim to transform our 3000 strong workforce into a passionate group of brand ambassadors."
New recruit, Louise, brings with her vast experience having acted as group HR director for FTSE 100, FMCG, retail, manufacturing, engineering and Contact Centres brands and organisations. In her senior role at Parseq, Cope will manage the corporate HR function across Parseq's sites in Rotherham, York, Leeds Sunderland, Glasgow, Brighton and London.

Louise Cope, group human resources director at Parseq (pictured, right), said: "I am attracted to Parseq because of its innovative approach towards its employees. I am excited to be part of growing the organisation with such passionate and dedicated staff. It's something to be relished.

"I bring with me proven expertise across many sectors in developing robust corporate HR functions and a desire to deliver a strategy that will support Parseq's growth."

Parseq was created via a successful reverse takeover by Rami Cassis and Rotherham-based BPO provider, Documetric in 2010. The £33m management buy out was led by Cassis, together with Nova Capital and funds managed by HarbourVest Partners, LLC.

Following a number of acquisitions, the combined turnover of the group now exceeds £65m and its client footprint covers the top ten international banks, a third of the UK's utility sector, the charity sector and a significant presence in the UK insurance sector.

Parseq website

Images: Parseq


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