Monday, June 29, 2015

News: Parseq pledges £1m investment in employee growth

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Rotherham-headquartered business process and technology specialist, Parseq has announced that it will invest a further £1m in the development of its 2,500 UK workforce and recruitment across its seven locations.

Based at Hellaby, Parseq specialises in mobile and online banking software and technology-led outsourcing services, handling over 70 million calls, digitising 25 million customer correspondence documents and processing £15 billion of electronic payments every year.

Following a number of acquisitions, the combined turnover of the group now exceeds £65m and its client footprint covers the top ten international banks, a third of the UK's utility sector, the charity sector and a significant presence in the UK insurance sector.

The investment to develop and expand its UK workforce follows the firm's launch of its new identity and plans for market growth. Earlier this year, the firm announced a pilot partnership with the skills provider, the National Sales Academy, which will enable its 1,500 employees in Rotherham and Sunderland to gain access to £3,000 worth of educational funding each.

Spearheading the employee investment programme is Louise Cope, group HR director who on the was recently appointed on the management board of Parseq. She said: "As a business we invest significantly in our technology, new product offerings and the services we offer to our clients so we remain at the cutting edge of the outsourcing sector. But the asset which has, and always will be the most valuable and our biggest priority is our people.

"We pride ourselves on being about to attract, upskill and retain the best talent and this investment is not only testament to this view but it will ensure we can do even more to make our workforce the very best in the sector.

"We plan to grow our business over the next three years and this investment in our people is vital for us achieving this ambitious goal."

The investment will see Parseq extend its employee training academy further and contribute to the introduction of a new HR management system, investment in its office facilities across the UK and the launch of a regional initiatives to give more people access to employment.

David Carman, chairman of Parseq, said: "Both the appointment of Parseq's first group HR director and the financial commitment we've made in our workforce and recruitment demonstrates our desire to achieve commercial growth by investing in people.

"People are, and always will be, at the heart of our business and the reason behind our successes. Because of this we've worked hard to ensure every one of our employees can continually develop and in turn add value to our clients and our business.

"Our aim is clear. Not only do we want to be known as the multi-channel service provider everyone wants working for them, but also the business everyone wants to work for."

Parseq website

Images: Parseq

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